Support & Training

Video Library

Appointment Booking

Appointment Booking - Manage Bookings for Members (5:20)

How members can make and cancel appointments

Appointment Booking - Manage Bookings for Providers (5:00)

How providers can make and cancel appointments for members from the website

Appointment Booking - Manage Bookings for Providers Mobile (4:59)

How providers can make and cancel appointments for members from a mobile device

Appointment Booking - Manage Schedule for Providers (3:03)

How providers can manage their schedule

Appointment Booking - Manage Schedule for Providers Mobile (3:03)

How providers can manage their schedule from a mobile device

Manage Buddies and Groups (3:18)

How members can create and manage their buddies and groups from a booking module.

My Bookings (2:29)

How members can manage their bookings using My Bookings

BizForms

BizForms - Full Video (27:39)

How to create a BizForm, insert it on your website and set up other properties for the form

BizForms Part 1 - Creating a BizForm & Inserting it on a Webpage (16:05)

How to create create a Bizform and insert it on your website

BizForms Part 2 - Setting up Properties for a BizForm (11:32)

View submissions and set up properties including email notifications

Class Scheduling

How to create a new booking online - desktop (3:32)

How to create bookings online in the Class Scheduling module for ClubHouse Online in desktop view

How to create a new booking online - mobile (3:11) (3:32)

How to create bookings online in the Class Scheduling module for ClubHouse Online in mobile view

Configuring Page Properties

Configuring Page Properties (4:47)

Review of page properties including: General, Metadata, Navigation and Versions

Security & Access Rights (3:57)

How to assign security and access rights to a page

Courts

Court Selection (4:04)

Demonstrate how to select a court using responsive courts

Booking Details (4:35)

How to add booking details using responsive courts

Edit a Booking (1:41)

How to edit a booking using responsive courts

Manage Buddies and Groups (3:18)

How members can create and manage their buddies and groups from a booking module.

My Bookings (2:29)

How members can manage their bookings using My Bookings

Generic Court Booking page Type (4:32)

How to configure the Generic Court Booking Page Type to separate various booking court types onto pages of their own
How to modify court specific labels used within the module

Creating Web Pages

Adding a Page to the top Navigation "Parent Page" (2:59)

How to create a new Parent page

Adding a Sub Page "Child Page" (0:45)

How to create a new Child Page

Webparts (4:19)

How to configure the Weather, Upcoming Events and Upcoming Birthdays Webparts

Inserting Text on a Webpage (2:54)

How to insert text on a webpage using Paste as Plain Text

Adding Hyperlinks to a Webpage (7:07)

How to add an external, internal, PDF and e-mail hyperlink
How to create a button hyperlink

Web Page: Edit, Preview & Publish (Live) (4:12)

How to open your Live Site in a new tab
How to use the content modes: Edit, Preview & Publish

Updating your Footer (1:24)

How to update the footer of your website

Deleting & Restoring a Page (2:14)

How to delete and restore a webpage

Dining

Dining with Add Name Options (5:48)

How to complete an online dining reservation using 3 options
1. Without adding member names
2. Allow member names
3. Must add names

My Bookings (2:29)

How members can manage their bookings using My Bookings

Online Dining Reservation - Member Perspective (6:22)

How to complete an online dining reservation from a member's perspective

Images and Banners

Adding an Image to a Webpage - Short Version (2:43)

How to add an image to a webpage including uploading an image to the Media Libraries

Adding an Image to a Webpage - Extended Version (12:46)

How to add an image to a webpage including uploading an image to the Media Libraries, customizing some basic properties of an image, how to organize your files with folders in the Media Libraries and more

Editing an Image within the Media Libraries (6:59)

How to make a few adjustments to your media before adding it to a webpage using the Media Libraries

Editing an Image using Paint (1:16)

How to edit an image using Paint

Changing Banner Images (5:33)

How to change the default banner of your website
How to change a banner image on an individual page

Overview of the Media Libraries (4:45)

How to access media libraries
How to upload files to media libraries

Image Galleries

Responsive Image Gallery (4:16)

How to create a responsive Image Gallery

Responsive List of Galleries (7:28)

How to create a responsive List of Galleries

Adding Images to an Image Gallery (8:21)

How to add images to an existing Image Gallery using the Multiple and Single Image Upload

Editing an Image in an Image Gallery (3:29)

How to edit an existing image within an Image Gallery including adding a caption/description

Integrated Events

Integrated Events - Full Video (27:03)

Using the Event Management Module with Jonas Activity Management and Encore Activity Management
This video combines videos part 1, 2 and 3

Member Calendar View & Registration - Part 1 (9:53)

View the Online Calendar and register for an event as a member

Manage Events - Part 2 (8:02)

Navigate to the back end of the Online Calendar

Create a Web/Information Only Event (5:06)

Create a web/information only event in the Online Calendar

Match Play

Match Play (11:05)

How to create a Match Play tournament
How to enter scores

Mobile Module - Admin

The Mobile Super Menu (2:34)

Navigating the Super Menu

The Mobile Content Document Type (3:09)

How to create a Mobile specific content page

Link an Existing Document (3:31)

How to Link an Existing Document on the Mobile Module

Linking a Page to the Mobile App (4:07)

How to link a page from the website to the mobile app

Creating a Page on the Mobile App (5:37)

How to create a mobile content page on the mobile app

Mobile Modules - Member View

Appointment Booking - Manage Bookings for Members Mobile (5:19)

How members can make and cancel appointments from a mobile device

Manage Buddies and Groups – Mobile View (3:20)

How members can create and manage their buddies and groups from a booking module using a mobile device.

My Bookings - Mobile View (2:37)

How members can manage their bookings using My Bookings from a mobile device

Mobile Courts - Court Selection (3:49)

Select a court using responsive courts on a mobile device

Mobile Courts - Booking Details (4:16)

How to add booking details using responsive courts on a mobile device

Mobile Courts - Edit a Booking (1:40)

How to edit a booking using responsive courts on a mobile device

Mobile Dining - Add Name Options (5:39)

How members can make a dining reservation from a mobile device using 3 options
1. Without adding member names
2. Allow member names
3. Must add names

Mobile Events (11:42)

How members can register for an event from a mobile device

Lottery Request – Mobile View (4:42)

How to make an online lottery request through the Responsive Tee Times module on a mobile device from a member perspective

Booking a Tee Time – Mobile View (2:07)

How to book an online tee time through the Responsive Tee Times module on a mobile device from a member perspective

Online Calendar

Full Registration Video - Member View (19:19)

How members register and manage registrations as of Nov 2019 ^NEW
Table of Contents with timestamp
Also, available as 4 shorter videos:
- Calendar Search and View Options
- Registering for an Event
- My Bookings
- Buddies & Groups

Manage Buddies and Groups (3:18)

How members can create and manage their buddies and groups from a booking module.

Cancellation Policies (2:58)

How to create cancellation policies

Categories & Locations (2:48)

How to create categories and locations

Creating an Online Registration Event (16:16)

How to create an event using hybrid registration

Manage Events for Admins (7:23)

How to manage an event once it has been created
How to register a member for an event on their behalf
How to view the booking report

Calendar Search and View Options (5:32)

How members can search and view events on the Online Calendar

My Bookings (2:29)

How members can manage their bookings using My Bookings

Registering for an Event (7:10)

How a member registers for an event

Registrant Categories (2:48)

How to create Age Applied and Member Selected Registrant Categories

Wait List (2:10)

How to manage the Wait List

Generating a Customized Calendar Link (4:19)

How to create a customized calendar link
How to create a customized calendar page

How to Customize/Filter the Calendar View - Member Perspective (3:10)

How members can utilize the search feature and filters for their calendar view

How to Create Web/Information Only Events (5:06)

How to create web/information only events in the Event Management module on ClubHouse Online

Online Calendar Overview (2:47)

Walks through the available features on the online calendar

Elavon Online Payments

Online Credit Card Payment - Member Perspective (4:45)

How to make an online credit card payment via online statements

Online Bank Account Payment - Member Perspective (4:33)

How to make an online bank account payment via online statements

Online Payment Plan - Member Perspective (5:55)

How to create an online recurring payment plan via online statements

Jonas Club Management - Elavon Payment Upload (9:10)

How to export the payment processing file
How to upload the payment processing file into Jonas Club Management

Jonas Encore - Elavon Payment Upload (7:18)

How to export the payment processing file
How to upload the payment processing file into Jonas Encore

ClubConnect - Elavon Payment Upload (10:30)

How to export the payment processing file
How to upload the payment processing file into ClubConnect

ClubSelect - Elavon Payment Upload (12:37)

How to export the payment processing file
How to upload the payment processing file into ClubSelect

Online Statements

Online Responsive Statements - Member View & Admin Configuration (13:43)

Preview of the Statement Module
How to manage and edit the Statement Module

Online Responsive Statements - Member View (6:35)

Preview of the Statement Module

Online Responsive Statements - Admin Configuration (7:49)

How to manage and edit the Statement Module

Online Responsive Statements - Configuring Online Statements Messages (3:29)

How to manage statement messages that appear at the bottom of a member's online statement from both the website and the back office system
Specifically made for Jonas Club Management clients

Online Responsive Statements - Configuring Online Statements Messages (2:12)

How to manage statement messages that appear at the bottom of a member's online statement from both the website and the back office system
Specifically made for Jonas Encore clients

Online Ordering

JCM Outlet Setup (16:44)

Review how to configure an outlet in Jonas Club Management.

JCM Order Ahead Setup (1:47)

Setup and utilize the Order Ahead feature.

JCM Member Notification Confirmations (7:56)

Allow Members to receive notifications when placing orders online.

JCM Setup Wine and Groceries (4:06)

Online Ordering for Wine and Groceries.

JCM Setup Retail Outlet (8:16)

Setup an Online Ordering Retail Outlet.

Online Lessons

Online Lessons Module - Instructor Perspective (7:57)

How to make an online lesson booking from an instructor's perspective
How an instructor can manage their schedule online

Online Lesson Booking - Member Perspective (3:20)Online Lessons Module - Instructor Perspective (7:57)

How to make an online lesson gbooking from a member's perspective

Page Types

Page Type Examples (2:18)

See an example of the Page Types that can be built on your website

PDF Viewer (7:12)

How to build the PDF View Page Type

Expandable Content with Categories (8:26)

How to build the Expandable Content with Categories Page Type

How to build the News Page Type

Generic Court Booking page Type (4:32)

How to configure the Generic Court Booking Page Type to separate various booking court types onto pages of their own
How to modify court specific labels used within the module

Registration and Login

Registration and Login Process - from a Member Perspective (7:30)

How to register for the website
How to login into the website
How to reset a password

Registration and Login Process - from an Admin Perspective (4:40)

How to register a member for the website
How to reset a member's password

Registration and Login Configuration (6:34)

How to set up the Registration and Login configuration settings

Tee Times

Booking a Tee Time – Desktop View (7:14)

How to book an online tee time through the Responsive Tee Times module on a desktop screen from a member perspective

Booking a Tee Time – Mobile View (2:07)

How to book an online tee time through the Responsive Tee Times module on a mobile device from a member perspective

Edit and Delete a Tee Time Booking (2:45)

How to edit and delete an existing tee time booking through the Responsive Tee Time module from a member perspective

Making a Group Tee Time Booking (1:40)

How to make a group tee time booking through the Responsive Tee Times module from a member perspective

Manage Buddies and Groups (3:18)

How members can create and manage their buddies and groups from a booking module.

Lottery Request – Desktop View (7:58)

How to make an online lottery request through the Responsive Tee Times module on a desktop screen from a member perspective

Lottery Request – Mobile View (4:42)

How to make an online lottery request through the Responsive Tee Times module on a mobile device from a member perspective

My Bookings (2:29)

How members can manage their bookings using My Bookings

Viewing and Editing Tee Time Bookings (2:46)

How to edit and delete an existing tee time booking through the Responsive Tee Times module from a member perspective

Webinars

Content Webinar Training Video

Table of Contents with timestamp and topic
Creating a New Page
How to Insert Content, Images and Hyperlinks
Setting up Page Security
And much more

Calendar Webinar Training Video

Table of Contents with timestamp and topic
Creating a New Event
Inserting/Editing event description
Creating New Categories, Locations, Registrant Categories and Cancellation policies
And much more