The Messages Dashboard provides you with valuable information regarding your messages and deliveries. Below you will find explanations of the different types of information displayed on the Messages Dashboard.
NOTE: A message is the design for an email created in the application. An email is the actual item that arrives in a contact's inbox. A delivery is a collection of all the emails sent to a particular group of contacts at a particular time.
In addition to providing very useful information, the Messages Dashboard is also the starting point for you to begin using all of the features associated with messages.
To begin creating a new message, click Create New Message. From here you will have various options to create new messages such as text messages, HTML, or messages from a message template. For more information see the next section on 'All Message'.
Create Automated Message Rule allows you to create an automated message that can be sent out based on contact interaction with a specific delivery, date based automation, or scheduled recurring emails every week, month, etc.. For more information on creating automate message rules, see section 'Automated Message Rules'
The left navigation panel provides you with quick access to messages categories within your account.
The Outgoing Messages page lets you see all of the messages that are currently scheduled to be delivered (i.e. all of your outgoing deliveries). You can find an explanation of each column displayed in the Outgoing Messages table below.
Message - The Message column displays the name of the outgoing messages.
The All Deliveries page lets you see all of the messages that have been sent. You can use the Delete Delivery button to a delete a specific delivery, or you can add a delivery to a campaign by clicking the Add To A Campaign button.
Note - When you delete a delivery, you are only deleting the delivery and not the associated message.
Below is a description of each of the icons that appear on the mini and full Delivery Calendars.