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How to Change a Contact's Status to Subscribed in EMM
How to Change a Contact's Status to Subscribed in EMM
Click Contacts on the left navigation menu
Find the contact with the hard bounce status in the contact list and click their email address to view their contact page
Scroll to the far right to see the Status field
Click on the drop down box next to the field and a list of statuses will appear
Select Subscribed in the drop down list
Click Save and Close on the top right corner
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