DKIM Authentication for Email Marketing

Definition

DKIM stands for DomainKeys Identified Mail. This is an authentication method that employs a key on both the sending domain and our Email Marketing servers. This will ensure that when an e-mail is sent to one of your contacts, and the from email address is displayed as coming from your domain, the recipients email server will confirm that the key sent with the e-mail matches the key set up with your domain.

Note: The sending domain is the domain that is associated with the email address you're using as the 'From Address' in your campaigns. Ex. info@clubhouseonline-e3.com, the sending domain where the key would be configured is clubhouseonline-e3.com.

Purpose

To ensure your email campaigns are trusted by your recipients because the keys can be verified. This will improve your deliverability and help ensure your campaigns are delivered to your recipients inbox. 

Setup

In order for us to implement this authentication method for all of the campaigns you will be sending, we must ensure the following:

  1. All of the email addresses you intend to use a 'From Address' reside within the same domain. [see Example above]
  2. Your DNS records associated with your club's domain have been updated with the following record:
    • em._domainkey.clientDomain.com         CNAME                dkim.emailcampaigns.net.
​Note: The clientDomain section of the record name should be replaced with your club's actual domain. Ex. em._domainkey.clubhouseonline-e3.com.

If you're not familiar with updating your DNS records please consult with your IT team or the registrar where your domain is registered. Ex. GoDaddy, Network Solutions etc. Once your club's DNS records have been updated please let our support team know so we can have our records updated accordingly.

Once you have completed the DNS Record setup please let us know in order to have the record confirmed and finalized.