How to Book a Dining Reservation
When members navigate to the Dining module online, they will be presented with the search interface to find available booking times. From this interface, members will be able to choose their desired
Date,
Time,
Party Size, and
Room.
In order to complete a Dining Reservation online, follow these steps.
Select desired:
- Date
- Time
- Party Size
- Room (optional)
By default
All rooms will be selected. Click to select room(s) to search or click
Select All button to select all rooms again.
- Once preferences have been selected, click on the Find Available Times button to initiate the search
- Search results for each room will be displayed. Here are some examples of different search results:
- Grille Room - one button with desired time will appear if room is available
- Grand Ballroom A - no available times will display if that room is not available
- Main Dining Room - multiple buttons will appear if the desired time is not available
- it will search 2 hours before and 2 hours after for availability
- Click on desired time located for the specific Room
- On the Left, confirm the correct date, time, party size and room were selected. If anything is wrong use the left arrow at the top, to go back and make changes.
- The Dining module could be set up in one of 3 ways depending on the club.
-
Disallow Add Names
- Optional - add notes to communicate with club
- Click Complete Reservation
-
Allow Add Names - Optional for member to search and add member names to the booking
- Click Add Member button
- Type first or last name of member to search
- Click on member name to add to booking
- Optional - add notes to communicate with club
- Click Complete Reservation
-
Must Add names - Mandatory for members to search and add member names for each diner
- Click Add Member button
- Type first or last name of member to search
- Click on member name to add to booking
- Repeat this process by clicking on Add Member until the number of names match the number of attendees for the reservation
- Optional - add notes to communicate with club
- Click Complete Reservation (button will be disabled until number of names match number of attendees in the party size)
Once the booking has been completed, the Confirmation Screen with a check mark that says
Reservation Completed You've reserved a table, will appear.
On the left it will display:
Reservation Details
- Date
- Time
- Confirmation #
- Party Size
- Room
- Request/Notes
On the right it will display:
Reservation Options
- Send Email: Send the reservation details to an email address of the member's choice
- Add to Calendar: Download a calendar file to be inserted into the scheduling application of the member's choice
- Cancel Booking: Cancel the booking that was just completed
- Make Another Reservation: Go back to the main Dining Reservation tab to start a new booking
Note: Dining Reservations cannot be updated online. If a member wishes to make changes on their own they would have to cancel the reservation and book a new one. Staff can login to Jonas Activity Management/Encore to assist members to make, edit or cancel a reservation.
Each reservation option is explained in more detail below.
An email with the dining reservation details will be sent automatically to the member, if the club has enabled email notifications.
Send Email
This option will allow a member to send the reservation details to an email address of their choice.
- Click Send Email
- The subject line and body of the message will be pre-populated in their default email with their dining reservation details
- Add email address(es) or additional information to the body of the email
- Click Send when the message is ready to be delivered
Add to Calendar
This option will allow a member to download a calendar file to be inserted into the scheduling application of their choice.
- Click Add to Calendar link
- The appointment.ics file will appear on the bottom left corner of their screen when the download is complete
- Click on arrow pointing up beside the .ics file and select the option to add to calendar
Cancel Booking
This option will a member to cancel any bookings that have been made on the website or at the club.
- Click Cancel Booking
- Click Yes, Cancel to confirm the cancellation
- Click No, Close to close the window
Once Yes is clicked from the confirmation prompt, the My Bookings screen will refresh and the reservation will be removed. An Email Confirmation will be sent to the owner of the booking advising them of the cancelled reservation, as long as email notifications are in place.
Make Another Reservation
Members can make another dining reservation online.
- Click on Make Another Reservation or the Dining Reservation tab
- Select the criteria to search for a dining reservation availability and complete the booking