How to Setup Login Configuration

The Login Configuration section of Company Management will be used to determine which members can and cannot log in to the club's ClubHouse Online website. Administrators will also have the ability to set password guidelines and requirements for user accounts.

  1. Log in to the club's ClubHouse Online website with an Administrator user account and access Club Central.
  2. From within Club Central, click Planet icon (Open Application List) at the top left.
  3. Select Modules > Company Management from the Applications list or select Company Management application tile from the Dashboard.
  4. Select Login Configuration from the left navigation and the configuration options will be displayed. 
The following items can be configured.

Login Filtering
Password Configuration
Two Factor Authentication
Login Redirect URL
Mobile App Login Configuration
Account Security - User Lockout
Mobile Configuration

 


Login Filtering

The Login Filters will prevent members from accessing authenticated content or member modules on the website. There are two filters: Login Status Filtering and Login Dues Class Filter. Each of the two filters contain all of the Member Statuses and all of the Dues Classes that are listed within the club's accounting system. Any Member Status or Dues Class that is selected within either of the filters, will be prevented from logging into the website.

When the Member Status or Dues Class Filter is:

  • Checked - Member is prevented from logging in to the website.
  • Unchecked - Member has access to login to website.
Note:  If a member was previously able to register and login to the website, but their status or dues class was updated in the club's accounting system to match one of the filtered criteria, they will no longer be able to log in to the website. The member status has to be changed back in the accounting system to a status that is allowed to log in. Or the filters have to be adjusted if any were selected in error. 
 


Password Configuration

The Password Configuration section can be used to establish the guidelines User's will need to follow in order to setup a password for their account. From this section configure the Minimum Length, Complexity and the Sender Email parameters.

Minimum Length

Enter minimum number of characters a user will have to enter in order to create a password for their account. 

  • 14 is the recommended minimum.

Complexity

Determine the minimum requirements when the user creates their password.

  • Complex is recommended.
  • The following settings are available in the drop-down menu:
    • None - There are no requirements for the User's password except for the Minimum Length.
    • Letters - The User's password must have at least one letter.
    • Numbers - The User's password must have at least one number.
    • Alphanumeric - The User's password must have at least one letter and one number.
    • Complex - The User's password must have at least one letter, one number and at least one special character.

Strength 

This is a measurement of how difficult the User's passwords will be to decipher. This measurement is based on the Minimum Length and Complexity settings configured.

Depending on the club's settings the following results can be displayed:
  • Excellent - Extremely difficult for someone to guess.
  • Great - Moderately difficult for someone to guess.
  • Average - Relatively easy for someone to guess.
  • Weak - Easy for someone to guess.
  • Very Weak - Extremely easy for someone to guess.

Password Expires

The number of days the reset password email is valid before the link in the email expires and can no longer be used.

  • 2 or 3 days is recommended.
  • User could always request another reset password email, if the original one already expired. 

Sender Email

This parameter is used to specify which email will be listed as the 'From' address when a password reset email is received by a user.

  • Recommend a valid email address be entered for a contact at the club. If user clicks reply from their inbox this email address will be auto-populated in the To: Field.

Password Reset Requirement

There are two options to choose from when setting the Password Reset Requirement: 

  1. Username - Users will be required to enter their Username exactly the same as they would normally login, in order to have the password reset email sent to the email address that is attached to their User account. Username is not case sensitive.
  2. User Email Address - Users will be required to enter the email address that is attached to their User account in order to have the password reset email sent to that email address. Recommend setting this to User Email Address, because a member may forget their username.
Note: If the same email address has been used for different user accounts. The user will not be able to reset their password on their own. They would have to contact an administrator at the club and they will assist with sending the reset password email. Instructions can be found in the How to Send a User a Password Reset section.

Password Reset Success URL

Determine which page a user should be redirected to after they successfully reset their password. Most clubs would set it to the same page after a user logs in. Usually this is set to the Home page or Member Central page. 

  1. Click Select button under Password Reset Success URL.
  2. The Select Path dialog box will open.
  3. On the left the content tree will display with all pages on the website. Select the page users should be redirected to after resetting their password.
  4. Selected path: should display the page name selected. Example /Member-Central
  5. Click Select.
  6. The page URL will be added into the Password Reset Success URL box /Member-Central
  7. Click Save at the top to Save changes.
 


Login Redirect URL

This option affects where a user will be redirected after they login to the club's website. If the page they should land on is a third-party site and not on the ClubHouse Online website, this option should be checked. 

Enable Third Party URL Redirect 

  • Checked - Members will be redirected to the external third-party site successfully. 
  • Unchecked - Members will be directed to the default.aspx page that is set up within the ClubHouse online website, instead of the third-party site even if it was setup correctly on the Login page.
Remember to set up the external third-party URL link, it has to be updated on the Login page.
  1. Go to Pages application.
  2. Select Login page.
  3. Configure the Login Form with Fullscreen Background - Extra Large widget. 
  4. Scroll down to Login Redirect URL and enter the third-party site URL.


Mobile App Login Configuration

Applicable for clubs using the ClubHouse Online Mobile App. When checked members will not be logged out of the app automatically until the days set is reached. They will remain logged in until they logout on their own, their password changes, their user account is removed or the number of days specified has lapsed. 

Allow Continuous Login

  • Checked - Members will stay logged in. Use next box to determine how many days.
  • Unchecked - Member will have to enter username and password each time.

Duration of Credentials Stored in App (in days)

  • Enter number of days for members to stay logged in.


Mobile Configuration

The Mobile Configuration section establishes where visitors to the club's website will be directed to when utilizing a mobile device. There are two parameters that can be configured within this section.

Home page

This will allow you to enter in the URL that visitors to your site will be directed to when they utilizing a mobile device (i.e. Smartphone, Tablet, Wearable). An alternate page within your mobile site can be configured here or an alternate site's URL.

Disable Redirection

This will prevent visitors to your site from being redirected to your mobile site when navigated from a mobile device. All users will be directed the Desktop version of your site instead.

Note: If the Disable Redirection option is enabled, Users will not be able to access the mobile member modules.