Viewing Your Online Statement

Viewing their statement online will allow you member's the ability to check their balances, see payments that were submitted as well view other related information such as Credit Books, Levy Purses and Minimums. When viewing their Statement online members will be able to see the following information persisted throughout the various sections of their Statement.

  • Member Name - The owner of this statement will be visible right under the tabs of the various sections of your statement.
  • Member Number - Directly adjacent to the owner of the statement will be their corresponding member number.
  • Contact Accounting - This option is visible from all Statement sections and will allow an e-mail to be sent an address of your choosing. The subject of the message will be pre-populated with the section you are currently in.
  • Print - The Print option will allow your members to print the section of their Statement that they are currently viewing.
  • Updated Date - The date referenced here is represents the last time your member's Statement has received an update.
  • Pay Now (optional) - The Pay Now button will allow your member's to access a standalone online payment service similar to ePayments.
Note: The date specifed will only be changed if the member's statement has new information.
  • Account Summary
  • Statement Period
  • Credit Book
  • Levy Purses
  • Mobile View

Account Summary

The Account Summary view of a member statement will provide your members with a summary of their account information including the balance of last statement, current balance, and minimum information. Additionally, members can access their current/unbilled statement as well as any statements from the previous 12 months. To view account information, users must first log in and then navigate to Statements module on your website.


 

Current Balance

If you are allowing your members to see their Unbilled Statement, the balance reflected in the top left hand corner of the Account Summary will represent the Current Balance. 

Unbilled Statements

Unbilled/Current statement information is determined by the month-end rollover configuration within the Statement Configuration Settings. This allows Administrators to notify members if a statement is unbilled/current and not ready for payment, compared to a billed, finalized and ready for payment statement. Clicking on any of the Unbilled Statement months will direct users to a detailed view of that particular Statement Period. Administrators can control if Unbilled/Current statements are displayed to users through the Statement Configuration Settings. Administrators can also modify the column headings and labels of the statement from the Customization of Online Statements.

Billed Statements


The Billed Statement area will display the previous 12 months that have already been closed out by the club and are considered billed for. Members who wish to review a previous months activity have the ability to click on the particular month to review that Statement Period.